Meet the DataTel 360 Leadership & Operations Team
Real-world telecom, structured cabling, fiber optic, VoIP, smart hands, and nationwide IT infrastructure experience for businesses across Atlanta, the Southeast, and the United States.
Leadership & Operations Team
The Experienced People Behind Every Project
From engineering review to onsite execution, every DataTel 360 project is led by the same senior team. No call centers. No anonymous handoffs. Just experienced operators accountable to your business.
Michael Kirchhoff
Founder & CEO
Michael brings more than 27 years of experience in telecom, structured cabling infrastructure, fiber optic deployments, enterprise VoIP systems, smart hands services, and nationwide field operations. He has led commercial and enterprise technology deployments across Atlanta, the Southeast, and nationwide for businesses, healthcare organizations, hospitality groups, retail chains, property managers, and multi-site commercial environments.
Specialties
Marsie Johnson
Operations & Client Services
Marsie leads client services and operational coordination at DataTel 360, supporting business phone systems, VoIP, cloud communications, and smart hands dispatch. She manages incoming service requests, coordinates field technicians for nationwide deployments, and helps clients select solutions from more than 60 leading carriers — keeping every project moving and every customer informed.
Specialties
Matt Hawk
Senior Field Engineer
Matt is a Senior Field Engineer with extensive experience in commercial network infrastructure, structured cabling, fiber optic systems, low-voltage cabling, and enterprise IT field services. He holds a B.S. in Computer Science and Physics and specializes in TIA-568 compliant enterprise installations, VoIP deployments, enterprise WiFi systems, IP security cameras, and MDF/IDF buildouts.
Specialties
Todd Osgood
Senior Systems Design Engineer
Todd specializes in commercial network infrastructure, structured cabling design, ISP/OSP fiber optic systems, IP security cameras, and AV infrastructure. He leads planning and execution of complex low-voltage and telecom projects across military installations, healthcare facilities, educational campuses, data centers, and multi-site enterprise environments — managing systems design, estimation, and nationwide rollouts.
Specialties
Why Experience Matters
Senior Real-World Experience Changes Every Outcome
A senior field engineer plans differently. A seasoned VoIP specialist troubleshoots faster. Experience compounds — and on commercial telecom projects, it is the single biggest factor between a clean install and a costly callback. Here is what experience delivers for your business.
Better Site Surveys
Veteran structured cabling experts spot risks, conduit issues, and pathway problems before they delay your project.
Better Cabling Design
Network cabling Atlanta projects scale cleanly when an experienced low-voltage contractor designs the IDF/MDF and pathways correctly the first time.
Better Troubleshooting
Decades of VoIP support and fiber optic installation Atlanta work means problems get diagnosed in minutes, not days.
Better Project Coordination
One project manager owns your deployment end-to-end — coordinating vendors, GCs, and smart hands IT support across every site.
Better Documentation
Labeled patch panels, tested certifications, and clean as-built diagrams. Commercial network infrastructure clients rely on this for years.
Better Emergency Response
When an outage hits, our 24/7 emergency telecom support team has seen it before — and knows the fastest path to restoration.
Better Multi-Site Support
Nationwide technician dispatch with consistent quality. Whether 5 sites or 500, your branches get the same experienced team.
Better Long-Term Outcomes
Experienced enterprise telecom teams build infrastructure that lasts a decade — not just a deployment that passes inspection.
Who We Are
Enterprise Telecom & Network Infrastructure
Since 1998, DataTel 360 has been Atlanta's trusted partner for structured cabling infrastructure, fiber optic deployments, and cloud VoIP business phone systems. From single-site upgrades to multi-state rollouts, our engineers and certified field technicians deliver commercial network infrastructure with one accountable team and one project manager.
We are not a reseller, and we don't outsource our core work to anonymous subcontractors. When you hire DataTel 360, you get our people, our standards, and our 27+ years of enterprise telecom expertise — backed by responsive service, clean documentation, and long-term client relationships.
Learn more about DataTel 360 → | View our full services | Explore solutions
Field Operations & National Support
Nationwide Field Operations & Technical Support
DataTel 360 coordinates structured cabling, fiber optics, cloud VoIP systems, smart hands services, and commercial network infrastructure throughout Atlanta, the Southeast, and nationwide.
- ✓ OSHA-trained technicians certified across all enterprise jobsites
- ✓ Structured cabling specialists — Cat5e, Cat6, Cat6A, low-voltage
- ✓ Fiber optic certified for fusion splicing, OTDR testing, ISP/OSP
- ✓ Multi-site rollouts with coordinated nationwide dispatch
- ✓ Smart hands IT support for MSPs and remote teams
- ✓ 24/7 emergency telecom support for outages and break-fix
National Footprint
One Project Manager. One Company. Nationwide Reach.
Whether you're rolling out 50 retail locations, supporting branch offices across 12 states, or need an enterprise smart hands technician onsite tomorrow — DataTel 360 dispatches certified field technicians coast to coast under one accountable point of contact.
No layers of resellers. No mystery subcontractors. Just one trusted team delivering consistent enterprise-grade quality from our Atlanta headquarters to anywhere in the U.S.
Services Our Team Delivers
Full-Service Enterprise Telecom & IT Infrastructure
Every service below is delivered by the DataTel 360 team — engineered, installed, and supported by the same people you meet on this page.
Trusted By
MSPs, Enterprise Clients & National Accounts
DataTel 360 partners with leading platforms and serves clients across healthcare, government, education, retail, hospitality, and commercial real estate.
Partner With an Experienced Technology Infrastructure Team
From structured cabling and fiber optics to enterprise VoIP, smart hands services, and nationwide deployments, DataTel 360 delivers experienced field support for commercial and enterprise environments.
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