Never Miss on a Call

AI-powered transcription, summaries, sentiment analysis, and topic detection built into DataTel 360’s Intermedia Unite platform. Focus on the conversation, not note-taking.
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Unlock the Power of AI-Driven Call Analysis with DataTel 360.

DataTel 360’s Intermedia AI Call Recap feature provides comprehensive call analysis directly within Intermedia Unite. Benefit from automatic call transcription for accurate records, AI-generated summaries for quick insights, sentiment analysis to gauge customer satisfaction, topic detection to identify key discussion points, and secure archiving within Unite Call History. All these features are integrated, requiring no additional applications.
A close-up shot of a computer screen displaying a call transcription interface, highlighting the real-time transcription feature of Intermedia AI Call Recap. The interface shows clear, accurate text being generated as someone speaks on a call.
Automatic Call Transcription
Accurate, real-time transcription of every call ensures you never miss a detail. Improve record-keeping and compliance with searchable transcripts, enhancing your team's efficiency and accuracy in all communications.
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An abstract image representing AI analysis, with interconnected nodes and data streams flowing, symbolizing the AI summarizing capabilities of Intermedia AI Call Recap.
AI-Powered Call Summaries
Quickly understand the key points of any call with AI-generated summaries. Save time and improve focus by getting the essence of the conversation without listening to the entire recording, boosting productivity.
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A graphic depicting a customer service agent with a positive expression, alongside a chart showing sentiment analysis results, illustrating the sentiment analysis feature of Intermedia AI Call Recap.
Sentiment and Topic Detection
Understand customer sentiment and identify key topics discussed during calls. Improve customer service and tailor your approach based on real-time feedback, leading to better customer relationships and outcomes.
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Unlock Efficiency and Insight with AI Call Recap

Intermedia AI Call Recap offers a suite of benefits designed to streamline your communications and enhance decision-making. From saving valuable time to improving focus and ensuring accuracy, our AI-powered solution is a game-changer for modern businesses. Discover how it can reduce risk, improve sales follow-ups, and provide crucial support for dispute resolution.
A professional using Intermedia Unite reviews an AI-generated call summary on their desktop, showcasing the time-saving aspect of the feature.
Save Time and Boost Productivity
Quickly access key insights from calls without listening to entire recordings. Focus on critical actions and decisions, saving valuable time for your team and boosting overall productivity.
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A focused employee using Intermedia Unite during a call, with AI features assisting in real-time note-taking and sentiment analysis.
Improve Focus and Reduce Distractions
Eliminate the need for manual note-taking during calls. AI Call Recap automatically captures and summarizes key points, allowing your team to stay fully engaged and focused on the conversation.
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A confident business professional using Intermedia Unite, with AI Call Recap providing accurate records for compliance and dispute resolution.
Ensure Accuracy and Reduce Risk
AI-powered transcription and summaries provide accurate records of all business calls. This ensures compliance, reduces the risk of misunderstandings, and supports effective dispute resolution when needed.
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Enable Call Recording

Activate call recording within Intermedia Unite to capture your business conversations.

AI Processes Call

Our AI algorithms automatically transcribe, summarize, and analyze the call content.

Secure Archiving

Recaps are securely archived with customizable retention options for compliance and future reference.